Norfolk Bulk Trash & Garbage Pickup 2026: Large Items, Furniture, Mattresses, Appliances and Yard Waste
This guide is for Norfolk, Virginia residents who need to get rid of a couch, mattress, appliance, furniture, extra household junk, tires, yard debris, or overflow trash without getting a missed pickup or Notice of Violation. Norfolk bulk waste is not automatic regular trash. You must request it through MyNorfolk, the app, email, or Norfolk Cares before the deadline.
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Quick Answer: How Norfolk Bulk Trash Pickup Works in 2026
Norfolk bulk trash pickup is a scheduled service for large items that do not fit in the 90-gallon green trash container. The pickup happens on your regular trash collection day, but only after you submit a bulk waste request by 3 p.m. the day before collection. Standard bulk collection is limited to 12 pickups per year and 3 cubic yards per collection.
Book before the deadline
Use the MyNorfolk Mobile App, MyNorfolk online portal, email, or Norfolk Cares at 757-664-6510. Phone hours are weekdays 8 a.m. to 4 p.m., excluding holidays.
Same as trash day
Bulk waste is collected on your normal trash collection day. Your regular trash route is the anchor for bulk, yard waste, and recycling.
5 p.m. to 7 a.m.
Place bulk items out beginning at 5 p.m. the day before collection and no later than 7 a.m. on collection day.
Do not oversize it
The normal free allowance is 3 cubic yards per collection. Larger special collections may involve fees.
This guide is for Norfolk, Virginia. Norfolk, Nebraska; Norfolk, Massachusetts; Norfolk, Connecticut; and Norfolk County use different collection rules, haulers, contacts, and drop-off locations.
How to Schedule Norfolk Bulk Trash Pickup Online, by App, Email or Phone
Residents usually search “Norfolk bulk trash pickup online,” “MyNorfolk bulk pickup,” or “Norfolk bulky item pickup request” because they need the fastest booking path. The practical answer is simple: submit the request before 3 p.m. the day before your regular trash day, then set items out correctly.
- Confirm your normal trash day. Use the City collection schedule search if you are new to the address, renting, or unsure about your route.
- Open MyNorfolk or use the MyNorfolk Mobile App. Choose the bulky item / bulk waste collection request option and enter the service address.
- Describe the items honestly. Say whether you have furniture, mattresses, appliances, overflow trash, tires, yard waste over the normal allowance, or other large items.
- Submit by 3 p.m. the day before collection. Late requests usually miss the next route day and may need to wait for a future collection.
- Set out items between 5 p.m. and 7 a.m. Do not put the pile out too early, and do not wait until the truck is already on your street.
- Keep the pile reachable. Avoid cars, trees, poles, mailboxes, fences, and low overhead wires. If the truck cannot safely reach it, the request can still fail.
Norfolk Bulk Trash Rules: Size, Frequency, Timing and Placement
Norfolk’s large item pickup rules are strict enough that one wrong detail can turn a scheduled pickup into a missed pickup. Use this section before dragging a couch, mattress, dresser, appliance, or extra trash pile to the curb.
Correct bulk set-out
- Submit the bulk pickup request before 3 p.m. the day before collection.
- Set items out beginning at 5 p.m. the day before collection.
- Have items out no later than 7 a.m. on collection day.
- Keep the pile to 3 cubic yards or less for a standard pickup.
- Use no more than 12 standard bulk pickups per year.
- Keep items clear of vehicles, trees, poles, mailboxes, fences, and low overhead wires.
- Make appliances free of trash and debris.
- Report service issues within 24 hours after collection day.
Violation and missed-pickup triggers
- Putting bulk waste out without a scheduled request.
- Setting the pile out before the allowed window.
- Building a pile larger than 3 cubic yards.
- Hiding household hazardous waste in the pile.
- Letting contractors or lawn services leave waste from paid work.
- Placing bulk behind parked cars or under low wires.
- Mixing yard waste with household trash or other debris.
- Waiting more than 24 hours to report a missed service issue.
What Norfolk Collects as Bulk Waste — and What Needs Another Disposal Path
People searching “Norfolk large item pickup,” “furniture pickup near me,” “mattress disposal Norfolk VA,” or “appliance pickup Norfolk” usually need one answer: can it go in the scheduled bulk pile, or does it need SPSA, HHW, e-waste, recycling, donation, or a paid hauler?
| Item or situation | Best Norfolk path | Resident action |
|---|---|---|
| Couch, sofa, chair, dresser, table, household furniture | Scheduled bulk waste pickup | Request by 3 p.m. the day before your trash day and keep the pile within 3 cubic yards. |
| Mattress or box spring | Scheduled bulk waste pickup | List it clearly in the request. Keep it clear of vehicles and obstacles. |
| Appliance | Scheduled bulk pickup when accepted | Appliances must be free of trash and debris. Ask Norfolk Cares if refrigerant, door, or safety handling applies. |
| Glass doors or windows | Special set-out next to trash container | Tape glass to reduce shattering or place in a cardboard box beside the container. |
| Overflow trash outside green container | Bulk pickup request | Do not leave extra bags beside the cart without scheduling overflow/bulk collection. |
| Non-commercial tires | Curbside with limits | Limit is 4 tires per collection day and 12 tires per year. |
| Lithium batteries, chemicals, dangerous items | HHW / SPSA transfer station | Do not place in trash, recycling or bulk pile. Use the Norfolk Transfer Station residential HHW hours. |
| Electronics, computers, TVs, e-waste | SPSA Norfolk Transfer Station | Norfolk residents can use e-waste drop-off during listed Tuesday/Saturday residential hours. |
| Contractor debris or lawn-service debris | Contractor/hauler responsibility | Paid contractors and lawn services are responsible for removing waste they generate. |
| Huge cleanout pile over 3 cubic yards | Special collection, transfer station, or private hauler | Ask about fees before placing material outside. Do not create a mega-pile at the curb. |
Save-This-Page Tools: Norfolk Bulk Pickup Reminder Builder
These small tools turn the page into a weekly resident helper. Use them the day before collection to avoid the three common errors: missing the 3 p.m. request deadline, placing items out too early or too late, and picking the wrong disposal path for a special item.
Call Norfolk Cares at 757-664-6510 before moving heavy furniture outside. It is safer to confirm the item and deadline first than to drag it back from the curb after a rejected pickup.
Norfolk Yard Waste and Brush: When It Is Normal Pickup vs Bulk Request
Searches for “Norfolk yard waste bulk pickup” usually come from residents with branches, limbs, leaves, or storm cleanup piles. Yard waste is collected on the same day as regular trash, but there are size, bag, bundle, and quantity rules.
Same day as trash collection
- Use clear plastic bags or properly cut, tied, and bundled material.
- Up to 20 clear bags are accepted per collection.
- Bags should weigh no more than 45 pounds.
- Bundles should be properly tied and manageable.
- Yard waste must not be contaminated with other debris.
Schedule when it exceeds normal limits
- More than 20 bags should be scheduled as bulk waste.
- Tree limbs over 6 inches in diameter need scheduled collection guidance.
- Limbs over 4 feet long need scheduled collection guidance.
- Lawn services and contractors must remove waste they generate.
- Do not mix household trash, construction debris, or hazardous material with yard waste.
Norfolk Garbage Pickup vs Bulk Trash Pickup
Do not mix up the green trash container with bulk waste. Normal garbage pickup uses the City-issued 90-gallon container. Bulk waste is for large items and overflow material that will not fit in the container and must be scheduled.
Weekly household trash
All household waste inside the container should be bagged, and the lid should be closed. The bar faces the street and wheels face the residence.
Every-other-week recycling
Recycling is collected every other week on the same scheduled day as trash. Use the 2026 recycling calendar or address search to confirm your week.
Request required
Large items, overflow garbage, furniture, mattresses, and similar oversized waste need a MyNorfolk / Norfolk Cares request.
Norfolk 2026 Holiday Bulk Trash and Garbage Schedule
Norfolk does not change regular trash and recycling collection for every holiday. Some holidays change the pickup day, while others only change the bulk request deadline. During holiday weeks, check the official chart before placing large items out.
| 2026 holiday | Regular collection impact | Bulk request action |
|---|---|---|
| New Year’s Day — Thursday, Jan. 1 | Thursday collection adjusts to Saturday, Jan. 3. | For affected bulk collection, call in by 3 p.m. Friday, Jan. 2. |
| MLK Jr. Day — Monday, Jan. 19 | Chart focuses on Tuesday bulk deadline. | For Tuesday, Jan. 20 bulk collection, request by 3 p.m. Friday, Jan. 16. |
| Presidents’ Day — Monday, Feb. 16 | Chart focuses on Tuesday bulk deadline. | For Tuesday, Feb. 17 bulk collection, request by 3 p.m. Friday, Feb. 13. |
| Memorial Day — Monday, May 25 | Chart focuses on Tuesday bulk deadline. | For Tuesday, May 26 bulk collection, request by 3 p.m. Friday, May 22. |
| Juneteenth — Friday, June 19 | No change in collection schedule. | For Friday collection, request by 3 p.m. Thursday, June 18. |
| Independence Day — Saturday, July 4 | No change in collection schedule. | Follow the normal prior-business-day deadline if scheduling bulk. |
| Labor Day — Monday, Sept. 7 | Chart focuses on Tuesday bulk deadline. | For Tuesday, Sept. 8 bulk collection, request by 3 p.m. Friday, Sept. 4. |
| Election Day — Tuesday, Nov. 3 | No change in collection schedule. | Special request deadlines apply for Nov. 3 and Nov. 4 collection. |
| Thanksgiving — Thursday, Nov. 26 | Thursday collection adjusts to Saturday, Nov. 28. | Bulk request deadline is 3 p.m. Wednesday, Nov. 25. |
| Christmas Day — Friday, Dec. 25 | Friday collection adjusts to Saturday, Dec. 26. | Check the holiday PDF; Christmas week has special bulk deadlines. |
SPSA Norfolk Transfer Station: When Curbside Bulk Is Not the Right Choice
Some items should not wait at the curb. The Norfolk SPSA Transfer Station at 3136 Woodland Avenue, Norfolk, VA 23504 receives solid waste from municipal haulers, Norfolk residents, and private haulers. It also supports HHW and e-waste disposal during posted residential hours.
3136 Woodland Avenue
Use this location for Norfolk transfer station needs, HHW, e-waste, and certain items that should not go in regular curbside bulk.
Weekend resident access
SPSA lists Norfolk residential hours as Saturday 8 a.m.–4 p.m. and Sunday noon–4 p.m.
Tuesday and Saturday
HHW and e-waste disposal is listed weekly on Tuesdays and Saturdays from noon to 4 p.m.
Official Video: How to Request Bulky Item Pickup with MyNorfolk
This official NorfolkTV video is useful for residents who prefer seeing the app and online request workflow before scheduling a bulk pickup. Watch it before making your first MyNorfolk bulky item request.
Missed Bulk Trash Pickup in Norfolk: What to Check Before Calling
A missed Norfolk bulk pickup is not always a truck mistake. Many missed pickups happen because the request was late, the pile was oversized, the item was blocked, the set-out time was wrong, or the item belonged at SPSA/HHW instead of curbside bulk.
Before reporting a miss
- Was the bulk request submitted by 3 p.m. the day before collection?
- Was it your normal trash collection day or a holiday-adjusted day?
- Was the pile out after 5 p.m. the day before and by 7 a.m. collection day?
- Was the pile 3 cubic yards or less?
- Was the pile clear of cars, trees, poles, mailboxes, fences, and low wires?
- Was the item accepted as bulk waste?
- Did you report the service issue within 24 hours?
Possible one-week delay
Norfolk says scheduled pickups not collected may be picked up the following week. If possible, remove uncollected items from the curb while you wait for instructions, especially where they block sidewalks, alleys, drainage, or street access.
“Bulk Trash Pickup Near Me” in Norfolk: City Pickup vs Private Junk Hauler
When residents search “bulk trash pickup near me,” the real question is usually speed. City bulk pickup is the right first option for standard eligible items within the 3 cubic yard limit. A private junk hauler may make sense when you need same-day removal, inside-the-home lifting, a very large cleanout, contractor debris, or material outside the City program.
| Option | Best for | Watch out for |
|---|---|---|
| City of Norfolk bulk pickup | Eligible furniture, mattresses, appliances, overflow trash, and standard curbside bulk within limits. | Request deadline, 3 cubic yard limit, 12 pickups/year, and correct set-out placement. |
| SPSA Transfer Station | Self-haul, e-waste, HHW, lithium batteries, and items that should not sit at the curb. | Hours, proof of residency, fees, and acceptable material rules. |
| Private junk hauler | Same-day pickup, inside removal, large move-outs, estate cleanouts, or contractor debris. | Price, license/insurance, landfill/recycling path, and whether they handle hazardous material. |
| Donation or reuse | Usable furniture, working appliances, and items in safe condition. | Donation centers may reject stained, broken, recalled, or unsafe items. |
Use City pickup when the item is eligible, scheduled, curbside-ready, and within limits. Use SPSA or a private hauler when the item is unsafe, hazardous, oversized, generated by a contractor, or too urgent for the normal City schedule.
Official Norfolk Links and Phone Numbers
Use the right contact for the problem. This saves time and prevents wrong-route requests.
Related Trash-Pickup.org Guides
Use these related guides when you need regular Norfolk trash day help, Hampton Roads comparison, or general pickup tools.
Search Intent Coverage Built Into This Page
This page answers the real resident questions behind searches such as Norfolk bulk trash pickup, Norfolk bulk waste collection, Norfolk VA large item pickup, MyNorfolk bulky item pickup request, Norfolk Cares bulk pickup phone number, Norfolk mattress disposal, Norfolk appliance pickup, Norfolk yard waste bulk pickup, Norfolk trash pickup near me, SPSA Norfolk transfer station, Norfolk HHW, and Norfolk 2026 holiday trash schedule. Each topic is answered through a section, table, checklist, FAQ, official link, tool, map, or video instead of a raw keyword list.
Schedule and deadline
The guide makes the 3 p.m. request deadline, regular trash day connection, and MyNorfolk booking path clear.
Large item decisions
Furniture, mattresses, appliances, overflow trash, tires, HHW, e-waste, yard waste and contractor debris each get a practical path.
Bookmark value
The pile estimator, item checker, deadline helper and holiday table give residents a reason to come back before every cleanup.
Norfolk Bulk Trash Pickup FAQ
How do I schedule bulk trash pickup in Norfolk, VA?
Use the MyNorfolk Mobile App, MyNorfolk online portal, email healthyneighborhoods@norfolk.gov, or call Norfolk Cares at 757-664-6510 weekdays from 8 a.m. to 4 p.m. excluding holidays.
What is the Norfolk bulk pickup phone number?
Call Norfolk Cares at 757-664-6510 for bulk pickup requests, service questions, cart help, and missed pickup guidance.
When is the deadline to request Norfolk bulk pickup?
Bulk pickup requests must normally be submitted by 3 p.m. the day before your scheduled trash collection day. Holiday weeks can have earlier or special deadlines.
What day does Norfolk collect bulk waste?
Bulk waste is collected on your regular trash collection day after you schedule the pickup on time.
How early can I put bulk items at the curb in Norfolk?
Place bulk items out beginning at 5 p.m. the day before collection and no later than 7 a.m. on collection day.
How much bulk trash can Norfolk collect?
Standard bulk waste collection is limited to 3 cubic yards per collection and 12 bulk waste pickups per year. Larger special collections may have fees.
Can Norfolk pick up a couch or mattress?
Yes, couches, mattresses, and many household furniture items can usually be scheduled as bulk waste. Include the item in the request and keep the pile reachable.
Can Norfolk pick up appliances?
Large appliances should be scheduled as bulk pickup when accepted, and appliances must be free of trash and debris. Call Norfolk Cares if the appliance has refrigerant, doors, or safety concerns.
Can I put extra trash bags beside my green cart?
No. Overflow garbage outside the container should be scheduled for collection as bulk/overflow. Do not leave extra bags beside the cart without a request.
Where do electronics and lithium batteries go in Norfolk?
Electronics and lithium batteries should go to the Norfolk SPSA Transfer Station at 3136 Woodland Avenue during posted residential HHW/e-waste hours, not in trash, recycling, or bulk piles.
Does Norfolk pick up tires?
Non-commercial sized tires are limited to 4 tires per collection day and 12 tires per year. Call Norfolk Cares if you have more or if the tires are commercial-sized.
Does Norfolk bulk pickup change during holidays?
Yes. Some holidays change collection dates and several holidays change bulk request deadlines. Check the official 2026 Holiday Collection Schedule before scheduling or setting items out during holiday weeks.
What should I do if my scheduled bulk pickup was missed?
Check the request deadline, holiday schedule, set-out time, pile size, and blocked-access rules first. Then call Norfolk Cares at 757-664-6510 and report the issue within 24 hours following collection day.
Can a contractor leave yard waste or construction debris for Norfolk bulk pickup?
No. Lawn services and contractors are responsible for removing waste generated by their work. Do not place contractor debris in the regular bulk pile.
Is Trash-Pickup.org the City of Norfolk?
No. Trash-Pickup.org is an independent resident guide. Use official City of Norfolk, MyNorfolk, Norfolk Cares, and SPSA links for live service decisions, fees, alerts, and final rules.
Final Norfolk Resident Summary
Norfolk bulk trash pickup in 2026 is scheduled through MyNorfolk, the mobile app, email, or Norfolk Cares at 757-664-6510. Submit the request by 3 p.m. the day before your normal trash collection day, place items out between 5 p.m. the day before and 7 a.m. collection morning, keep the pile clear of obstructions, and stay within the standard 3 cubic yard / 12 pickups per year limit.
Use curbside bulk for eligible furniture, mattresses, appliances, overflow trash, tires within limits, and similar large household items. Use SPSA or HHW/e-waste routes for lithium batteries, electronics, hazardous items, and material that should not go in the trash or recycling stream. During holiday weeks, check the official 2026 Norfolk holiday PDF before setting anything out.
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